How to appeal for a lost shipment

A lost of shipment is something that our shipping company strive for not to happen. However, it is inevitable that in some occasion an incident occurs and the shipment is lost. For this reason we always recommend to seek information about the different types of insurance and coverage that our company offers when we are hired for shipping. If you want to learn how to appeal for a lost shipment.

(more…)

Transportation insurance, what do they assure me and what not?

seguros-de-transporte-maritimo-aereo-terrestre-carga-contenedor-grupaje-valor-valioso-indemnizacion-cubrir-insurance-freight-cargo-air-sea-land-groupage-DESTACADOTransportation insurance is an instrument by which an insurer accepts the risk that a good is transported without any damage, loss or impairment.

Normally, we are the shipping companies who mediate in your hiring. In addition to being authorized without the need to be insurance brokers, we do so by paying a premium price. Thus, in case of loss, whoever has insured the merchandise will be entitled to receive compensation. (more…)

Batteries outside of your luggage

la-luna-shipping-transporte-internacional-baterias-litio-battery-dispositivo-electronico-ordenador-portatil-tableta-camaraStarting April 1, passengers must carry electronic devices using lithium batteries in the cabin. The International Civil Aviation Organization (ICAO) recently banned the transportation of electronic devices that include lithium-ion batteries in warehouses. And that will be the case until definitive measures are taken in 2018. (more…)

Shipping to the Netherlands, a very welcoming country

la-luna-shipping-international-transport-services-courier-parcel-delivery-imports-exports-logistics-shipments-to-from-the-netherlands-holland-personal-effectsMaybe it's because Holland, or we should better say the Netherlands, has historically been a union of provinces, because the quality of life there is good, or because they make it easy for you to work there. For some reason we do a lot of shipping to the Netherlands. The thing is that many foreigners go there to look for a job, to study and to start a new life. And we can say that they can’t complain. (more…)

How to claim a damaged shipment

Shipping companies strive to make sure all shipments reach their destination on time and in perfect condition. However, it is inevitable that sometimes there is an accident and the shipment arrives with some damage. For this reason, it is always advised to learn about the different types of insurance and coverage offered by the company which we are hiring the transport. If you want to learn how to claim a damaged shipment.

(more…)

How to properly pack and protect your belongings

We know that this is a very complicated topic, but it is very important to pay attention to all the details when preparing your shipment correctly. We all want this important shipment to arrive in perfect condition and there are always some new tricks, for example, to include a shipping label inside the box. This will be very useful in case the labels fall out of the box, as it will help us to identify it and to put it back on the way to its destination. (more…)

When the courier knocks at your door...

recogida-blog

We have already spoken about the previous steps to ship your documents or packages. We also wrote a couple of special posts: sending suitcases and protecting your fragile items. Now that you have properly requested a quotation and after wrapping and protecting your fragile items, the most awaited moment arrives, the pick up. It is one of the most important processes in shipments so you must consider a few tips to make this quick and efficient.

(more…)

LA LUNA shipping is the shortest way between United States and Spain

LA LUNA shipping® have always worried that your shipments arrive on time in the most reliable and economic way to your destination.

From now on, you have more options to make your shipments to or from USA, either an urgent document to be delivered tomorrow in a college in New York or moving your belongings and vehicles to San Diego, California, or even sending your skis to Sierra Nevada, Granada. We also help in planning and distribute your products among your American customers or buy and transport the goods from your suppliers across the pond.

(more…)

Shipping Handbook: The Quotation Request

infopresupuesto-blog

Our customers always ask a lot of questions about handling a shipment that we have to answer. All this doubts are very common and we like to clear them, as we understand that our services are used very few times by individual customers.

So we decided to stand in front of our classroom blackboard (in this blog) and give you all the tips and recommendations to make your shipments an easy task. We want to give further information than the one that we offer in our website about FAQ. Today we start at the first step: Requesting a Quotation.

(more…)

LA LUNA shipping® now in New York!

I LALUNA New York

In LA LUNA shipping® we have always worried about being responsible, ethical, professional, efficient and attentive. If you've used our services  before you will have experienced that we keep giving you information at all times and that we ensure that each service will reach perfectly its final destination.

(more…)