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Tips

articulos prohibidos envios paquetes

Prohibited items in your packaged shipments

By TipsNo Comments

The prohibitions can be more than justified. In these cases we always think that it is better to disclose the “whys”. For this reason in LA LUNA shipping® we have decided to make this entry about the prohibited items or have a series of special rules and conditions that must be fulfilled in order to send them. To facilitate the reading of this entry, we classified these restrictions in National, European Union, and International shipments. Read More

How to appeal for a lost shipment

By Tips, Customer SupportNo Comments

A lost of shipment is something that our shipping company strive for not to happen. However, it is inevitable that in some occasion an incident occurs and the shipment is lost. For this reason we always recommend to seek information about the different types of insurance and coverage that our company offers when we are hired for shipping. If you want to learn how to appeal for a lost shipment. Read More

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Moving with furniture, sure you want to ship it?

By Tips3 Comments

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At LA LUNA shipping® we like to offer shipping services for anything you need. But sometimes we can’t offer certain shipments because of what has to be moved, like the furniture. For example, there are many banned items for shipping (link in Spanish) and others that require very special conditions, and even sometimes we can’t reach certain countries. We always look for a solution, but there’s a certain kind of shipments that we don’t do because of the following reasons…
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Claim a shipment that has arrived damaged

By Customer Support, TipsNo Comments

Shipping companies strive to make sure all shipments reach their destination on time and in perfect condition. However, it is inevitable that sometimes there is an accident and the shipment arrives with some damage. For this reason, it is always advised to learn about the different types of insurance and coverage offered by the company which we are hiring the transport. If you want to learn how to claim a damaged shipment. Read More

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Shipping suitcases: it is possible but there are better options

By Tips, Luggage

envio-de-maletas-embalado-embalaje-proteccion-mudanza-traslado-efectos-personales-viaje-equipaje-suitcase-moving-luggage-personal-effects-DESTACADOIn this blog we have already told you how to ask for a budget and how to pack up and protect a shipment, so now it is time to tell you something about shipping luggage. We always recommend boxes instead of suitcases, because of its numerous advantages already recollected by us in other blog posts. Nevertheless, we know that now it is the time for Holidays, long trips and returns with unexpected luggage, so we understand that, sometimes it is inevitable to ship a suitcase, so that is why we are doing this special post about shipping luggage.
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