logotipo oficial de LA LUNA shipping desde 1995

Customs consultancy and clearance

Tailor-made customs formalities for private clients.

Ship now


    I agree to receive marketing information.

    Customs formalities management

    We handle customs clearance procedures for all import/export shipments outside the European Union or those to or from the Canary Islands, Ceuta or Melilla. We handle the entire process and offer our assistance.

    All imports, regardless of their value in international e-commerce purchases, must go through customs. In such cases, we help with the procedures to correctly declare the goods and to clear any shipment.

    We offer personal effects shipment services for those who have to relocate to third countries, i.e. those that do not belong to the EU. These services include consultancy services for customs clearance of all items. Both at origin and in the country of destination.
    Ship now

    Details to consider for customs clearance

    E-commerce purchases

    When a product is imported from a non-EU country, customs clearance is mandatory. The purchase will have to pay the applicable taxes, which can be just VAT or additional taxes such as duties that serve to protect European-made products value.

    The following documents are required to ensure a proper customs clearance:

    • Proof of purchase with the actual value of the goods (receipt or invoice).
    • Proof of payment for the same value.
    Personal effects

    Shipments of personal belongings are usually completely free of duties and taxes. However, customs in the country of destination will decide upon this.

    When personal effects are cleared through customs at destination, this is required:

    • List of items shipped
    • Value of the goods
    • Age of the goods

    With this information, Customs will establish whether the goods are exempt from taxes or not.

    Ship now
    chevron-down linkedin facebook pinterest youtube rss twitter instagram facebook-blank rss-blank linkedin-blank pinterest youtube twitter instagram