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envios Archives - LA LUNA shipping®

Erasmus shippings FAQ

By | Luggage, Erasmus | No Comments

Erasmus-consejos-envíos-FAQ-preguntas-respuestas

We do many shipments for Erasmus students around Europe. Somehow we become a nexus between them and their families, friends and, of course, favourite meals. And we also like to help when they embark on their adventure with excess baggage. If you cannot check it in, you can always ship it with us. Behind all these Erasmus shipments there are lots of stories, some we imagine, others that they tell us. But before them, there are many questions. Read More

Transportation insurance, what do they assure me and what not?

By | Customer Support, Luggage, Shipping | No Comments

Transportation insurance is an instrument by which an insurer accepts the risk that a good is transported without any damage, loss or impairment.

Normally, we are the shipping companies who mediate in your hiring. In addition to being authorized without the need to be insurance brokers, we do so by paying a premium price. Thus, in case of loss, whoever has insured the merchandise will be entitled to receive compensation. Read More

How tracking works for a shipment

By | Company, Shipping | One Comment

la-luna-shipping-laluna.coop-transporte-internacional-tracking-envio-seguimiento-carga-paquete-paqueteria-mensajeria-blog-01Nowadays immediacy is the word to describe everything. Information is power and it’s fast in the digital era. This is why tracking has become essential. Transport companies keep monitoring all shipments. But sometimes people think we forgot about their service. They wonder why there’s a big gap between some tracking updates. Today we explain how it works and why that happens.
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Now you can pay for your shipments with American Express cards

By | Customer Support | 2 Comments

american expressStarting May of 2016, it’ll be possible to pay for your shipments as well as your monthly bills using American Express cards. We have enabled our payment application online as well as payment terminals in our offices to accept all types of cards issued by American Express. It’s also possible to pay by phone in case you can’t do it in person or online.
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Germany and Berlin, two in one

By | Airfreight, Bikemessengers, Company, Erasmus, Shipping | No Comments

Berlin - Puerta de Brandenburgo

We continue our tour around our old Europe visiting the most common destinations of your shipments. This time travel to one of the most important and cosmopolitan cities in Europe, Berlin. Nowadays many people go to Germany looking for job opportunities, a complex city full of history and modernity. A city that also has a long history of immigration that continues today, filled by workers, students and artists of everywhere. We carry you in our urgent shipping to the centre of the continent. Read More

When the courier knocks at your door…

By | Customer Support, Company, Shipping | No Comments

recogida-blogWe have already spoken about the previous steps to ship your documents or packages. We also wrote a couple of special posts: sending suitcases and protecting your fragile items. Now that you have properly requested a quotation and after wrapping and protecting your fragile items, the most awaited moment arrives, the pick up. It is one of the most important processes in shipments so you must consider a few tips to make this quick and efficient.
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