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reclamación Archives — LA LUNA shipping®

How to appeal for a lost shipment

By Customer SupportNo Comments

A lost of shipment is something that our shipping company strive for not to happen. However, it is inevitable that in some occasion an incident occurs and the shipment is lost. For this reason we always recommend to seek information about the different types of insurance and coverage that our company offers when we are hired for shipping. If you want to learn how to appeal for a lost shipment. Read More

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Professional, legal, liable & guaranteed shipments: we take care of your parcels

By Customer Support, CompanyNo Comments

professional-legal-liable-guaranteed-shipments-shipping-international-freight-cargo-insurance-transportation-parcel-courier-DESTACADOjpgProfessional, legal, liable & guaranteed shipments are more important than you think, as it might seem that transporting items is easy  because you pick up at point A, and transport it until it gets delivered at point B. However, the transport and logistics with guarantees and with proper management are like so many other things in life: you only miss them when they are not there.

Today, as consumers we can choose to have to all the guarantees, but the market also puts at our disposal alternatives, that end up being a threat to our rights as consumers. Let’s see what risks a shipment is in the wrong hands.  Read More