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seguros Archives — LA LUNA shipping®

How to appeal for a lost shipment

By Customer SupportNo Comments

A lost of shipment is something that our shipping company strive for not to happen. However, it is inevitable that in some occasion an incident occurs and the shipment is lost. For this reason we always recommend to seek information about the different types of insurance and coverage that our company offers when we are hired for shipping. If you want to learn how to appeal for a lost shipment. Read More

seguros-de-transporte-maritimo-aereo-terrestre-carga-contenedor-grupaje-valor-valioso-indemnizacion-cubrir-insurance-freight-cargo-air-sea-land-groupage-DESTACADO

Transportation insurance, what do they assure me and what not?

By Customer Support, Luggage, ShippingNo Comments

seguros-de-transporte-maritimo-aereo-terrestre-carga-contenedor-grupaje-valor-valioso-indemnizacion-cubrir-insurance-freight-cargo-air-sea-land-groupage-DESTACADOTransportation insurance is an instrument by which an insurer accepts the risk that a good is transported without any damage, loss or impairment.

Normally, we are the shipping companies who mediate in your hiring. In addition to being authorized without the need to be insurance brokers, we do so by paying a premium price. Thus, in case of loss, whoever has insured the merchandise will be entitled to receive compensation. Read More

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Moving with furniture, sure you want to ship it?

By Customer Support, Company, Shipping3 Comments

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At LA LUNA shipping® we like to offer shipping services for anything you need. But sometimes we can’t offer certain shipments because of what has to be moved, like the furniture. For example, there are many banned items for shipping (link in Spanish) and others that require very special conditions, and even sometimes we can’t reach certain countries. We always look for a solution, but there’s a certain kind of shipments that we don’t do because of the following reasons…
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Professional, legal, liable & guaranteed shipments: we take care of your parcels

By Customer Support, CompanyNo Comments

professional-legal-liable-guaranteed-shipments-shipping-international-freight-cargo-insurance-transportation-parcel-courier-DESTACADOjpgProfessional, legal, liable & guaranteed shipments are more important than you think, as it might seem that transporting items is easy  because you pick up at point A, and transport it until it gets delivered at point B. However, the transport and logistics with guarantees and with proper management are like so many other things in life: you only miss them when they are not there.

Today, as consumers we can choose to have to all the guarantees, but the market also puts at our disposal alternatives, that end up being a threat to our rights as consumers. Let’s see what risks a shipment is in the wrong hands.  Read More